Contact LegalShield Customer Service
LegalShield Phone Numbers and Emails
Toll-Free Number:
-
(800) 654-7757Member Service Team
Customer Service:
-
(855) 649-9922Becoming a Member
-
(800) 972-9272Broker or Insurance Agent
-
(800) 440-8857Canada
LegalShield Emails:
Customer Service
Becoming a Member, Broker or Insurance Agent, Member Service Team, Selling Associate
Contact Information
LegalShield Website:
LegalShield Help Center:
Corporate Office Address:
LegalShield
One Pre-Paid Way
Ada,
Oklahoma
74820
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 7:00AM-7:00PM (CST)
Fax:
+1(580) 436-7409
How Good is LegalShield's Customer Service?
Summary of LegalShield Customer Service Calls
731
TOTAL
CALLS
CALLS
02:41
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LegalShield?
Activation/ Cancellation Question:
- “T0 cancel membership”
- “Cancellation”
- “To cancel”
Request for Information Question:
- “I need advice on a leasing contract that is not being followed through with I'd like to get a call back to find out what can be done”
- “Needing assistance”
- “Cost for lawyer for adoption assistance”
Account Question:
- “To start up memberships”
- “I had an account but got behind because of pandemic and would like to become a member again.”
- “I'm trying to register for a class and my username is too long”
Staff Question:
- “Services provided”
- “Need legal services ASAP please help”
- “Customer service”
Payments and Charges Question:
- “Payment”
- “My monthly bill and i need a lawyer for an eviction”
- “To pay my bill”
Refund Question:
- “REFUND”
- “Refund my payment”
- “Not refunded my money”
Cards Question:
- “To stop them from taken money off my card”
- “Waiting for a members card with m number pn itumber”
- “Change card on file”
Product/ Service Question:
- “I am block from accessing LegalShield. I need help unblocking it.”
- “Insurance claim on condominium not being addressed”
- “Need legal advice work related issue”
Website/ Application Question:
- “Problems logging into website”
- “Need to complete a Trust Fund application”
- “Website issues”
Return/ Replace Question:
- “Change Address”
- “Purchased a car online from the dealership but car has too many issues would like to return car haven't driven it yet haven't had it for two hours”
Employment Question:
- “Need WA State employment law attorney referral for workplace matter.”
Other Question:
- “Add family”
- “Legal advice”
- “I was driving a renta car in Nashville and accidentally put a dent on the pax side”
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LegalShield